Click on the headings below to find out more about having your say and being heard.

You should be involved in all decisions about your support. It’s important you get your say and are listened to.

If you are aged 16 or over, you will be the main person making decisions. You can still ask your parent, carer or someone you trust to help you.

Or you can get help from someone to say what you want if you find it difficult to do so. This person is called an advocate. An advocate can help talk about what you want and need.

The support of an advocate can be helpful in meetings when if you don’t feel confident to say how you feel. They can:
   -  Make sure that your views and wishes are heard
   -  Support you to ask all the questions you want to ask
   -  Make sure all the points you want to talk about are included in the meeting
   -  Explain your options to you without giving their opinion
   -  Help keep you safe during the meeting – for example, if you find the meeting upsetting, your advocate can ask for a break until you feel ready

We provide support to help you to express your views and wishes and help you to understand your rights. 

We will:
   -  Listen to your views and concerns
   -  Help you explore your options and rights (without pressuring you)
   -  Provide information to help you make informed decisions
   -  Help you contact relevant people, or contact them on your behalf

We will not:
   -  Give you our personal opinion
   -  Solve problems and make decisions for you
   -  Make judgements about you 

Off The Record help you speak out when things go wrong, make sure you get the support you need and help you understand your rights.

They provide:
   -  Support you if things are changing for you – like moving from school to college.
   -  Help to prepare for your future by looking at your options around things like work, college, independent living and other activities you might like to try.
   -  Support to make sure your views are heard and that you are involved in the plans and decisions being made.

Help to make sure you have everything you need in your EHC plan.